Go Party Bus and Diamond Lounge Limocoach

Terms and Conditions of Hire

By securing your booking with a deposit and/or engaging our services, you agree to the following terms and conditions.

Deposit/Bond

Deposit Amounts:

• 21/25/45 Seaters – $200
• 65/75 Seaters – $300
• Diamond Lounge Limocoach – $300
• To confirm and secure your booking, a deposit/bond must be paid within 24 hours. If you are unable to make the payment within this timeframe, please contact us as your booking will not be secured. We are flexible, but communication is essential.
• BOOKINGS ARE NOT SECURED UNTIL THE DEPOSIT IS RECEIVED.
• By paying the deposit, you are agreeing to the Terms & Conditions
• The deposit/bond is separate from the full bus hire payment and will be refunded after an inspection of the bus at the final drop-off location, provided all Terms and Conditions have been met.
• PLEASE NOTE: If you have paid in full via bank transfer or credit card, please send through your bank details for the bond to be returned the week following your event, subject to a satisfactory inspection of the bus. Our drivers do not carry cash if payment has been made via these methods.
• You will be required to print your full name on the envelope provided and sign it when the bond is returned to you (if applicable).
• All deposits are non-refundable if you cancel for any reason.

Cancellations

• Please note that all deposits/bonds are non-refundable if the charter is cancelled for any reason.
• If the service is cancelled upon arrival of the charter, the full charter cost is due and payable.
• If the charter is cancelled within 24 hours of the scheduled date, the full amount quoted is due immediately.
• If the charter is cancelled within 7 days, 50% of the total charter cost is due immediately.
• If the charter is cancelled with more than 7 days’ notice, the deposit/bond remains non-refundable under any circumstances.
• Cancelled bookings may have their deposit/bond transferred to another booking within 6 months of the original date. This is a one-time date transfer only. If the date is changed a second time, the bond will be forfeited.

Payments

Go Party Bus and Diamond Lounge bookings can be paid using the following methods:

• • Cash
  • Credit Card

• Bank Transfer 

Payments – Go Party Bus Bookings (21/45/65 Seaters)

• If you are paying in cash for your charter, please ensure you have the full quoted amount collected and ready to hand to the driver at the start of the charter.
  • Drivers do not carry change, so please have the exact amount quoted.
• All invoices must be finalised before the hire commences.
• The driver will only accept the total amount quoted and will not collect individual payments from passengers.
• Bank Transfer:
  • If you choose to pay via bank transfer, the full quoted amount must be paid at least 1 week prior to the booking date.
  • If paid via bank transfer, the bond will be returned electronically after the event, provided all Terms & Conditions have been met.
• Credit Card:
  • If you wish to pay via credit card, full payment must be made at least 1 week prior to the event by calling our office on 0408 992 246.
  • If this method is used, the bond will also be returned electronically, pending a satisfactory post-charter inspection.
• PLEASE NOTE: We do not have credit card facilities on our buses.

Diamond Lounge Limocoach

• The full amount quoted is due 1 week prior to the booking date and must be paid via credit card or bank transfer.
• No cash payments will be accepted on the day of the event for Diamond Lounge Limocoach bookings.

Food and Drink Policy

• • No food or drinks (other than water) are permitted to be consumed on board any Go Party Bus
  • Passengers are allowed to bring water bottles for consumption during the trip.
  • Food can be transported on the vehicle, but must be consumed off the bus at designated stops or venues.

• Please ensure that all food and drink items are secured and properly stored to avoid spills or messes on the vehicle.

Alcohol on Buses

• Consuming alcohol on board any bus in Western Australia is illegal, unless the vehicle holds an appropriate liquor licence.
• Diamond Lounge Limocoaches are liquor licensed, and alcohol is permitted on board these vehicles.
  However, all guests must comply with Responsible Service of Alcohol (RSA) guidelines.
  • Any passengers who appear to be intoxicated may not be permitted on board.
  • Staff reserve the right to confiscate alcohol or ask individuals to leave the vehicle if RSA guidelines are breached.
• On all other buses, strictly no alcohol is permitted to be consumed or carried in open containers, as required by law.
• Police and transport officers may board buses at any time, and fines may be issued to passengers who are in breach of alcohol laws.
• Go Party Bus and Diamond Lounge Limocoach will not be held responsible for any fines issued.
  These will be the full responsibility of the hirer. Fines may include:
  • Up to $5,000 per passenger
  • Loss of licence for drivers
  • Cancellation of the vehicle’s charter licence
• Drivers reserve the right to inspect all passengers and their belongings upon boarding to ensure compliance.
• As the hirer, it is your responsibility to inform all guests of these rules and legal obligations.
• Drivers are within their rights to refuse entry to any passenger attempting to board with alcohol on non-licensed vehicles.
• Unopened alcohol (e.g. from wineries) must be stored at the front of the bus with the driver.
• If passengers are found consuming alcohol on non-licensed buses, or if alcohol is discovered onboard, drivers may:
  • Ask passengers to leave
  • Terminate the charter immediately
  • No refunds will be issued in these cases.
• Please refer to the Liquor Control Act 1988 – violations may be classified as “street drinking” offences.
• Passengers who are intoxicated or causing a disturbance may be removed from the vehicle and must arrange their own transport at their own expense.

On Bus Behaviour

At Go Party Bus, we are committed to providing a safe, enjoyable, and respectful environment for both our guests and staff. To ensure the safety of all passengers and staff, any rude, aggressive, unsafe, or inappropriate behaviour from the hirer or their guests will not be tolerated.

Our drivers have a legal right and duty to request any passenger to exit the vehicle if any of the following behaviours occur:

• Smoking or vaping on board
• Alcohol on board (on non-licensed vehicles)
• Throwing bottles or objects from the vehicle
  • The individual responsible will be asked to leave. If the individual cannot be identified or the behaviour continues, all passengers may be asked to disembark.
• Failure to adhere to sensible alcohol consumption guidelines (including RSA regulations on licensed vehicles)
• Rude, aggressive, or abusive behaviour toward the driver, staff, or other passengers
• Damage to party equipment or Go Party Bus property
• Hanging body parts out of the windows
• Standing, dancing on seats, or using luggage racks improperly

Damages Bond

Every Go Party Bus charter requires a bond, which is held to cover any potential damages or breaches of our Terms and Conditions.

The deposit paid to secure your booking becomes your bond on the day of the charter. Provided all Terms and Conditions are met, the bond is fully refundable after the event via the same or a suitable method based on your payment type.

Your bond may be withheld, or the charter may be terminated if any of the following occurs:

• Vomit found anywhere on the vehicle (including the exterior)
• Bus left in an unsatisfactory condition (e.g. bottles, cans, rubbish left behind)
• Bottles, cans, or rubbish thrown out the window
• Damage to any part of the vehicle interior
  • Go Party Bus reserves the right to recover the full cost of repairs
• Standing on seats or luggage racks
• Excessive mess on the floor
• Damage to party equipment, including lights, sound systems, or fixtures
• Alcohol found or consumed on board (unless on a licensed vehicle under RSA compliance)
• Emergency exits or safety equipment (e.g. hammers) tampered with or activated
• Smoking inside the vehicle
• Unpleasant conditions, such as urination or other bodily fluids
• The driver is excessively distracted by passenger behaviour

Please also note:

• If any damage is caused by patrons to public or private property, Go Party Bus/Diamond Lounge reserves the right to pass on the hirer’s details to the appropriate party. The hirer is legally responsible for the conduct of their group.
• Go Party Bus and Diamond Lounge accept no responsibility for the actions of patrons or members of the public, and will not be held liable for any:
  • Loss or damage to personal property
  • Injury or death caused to any individual
• The hirer and the driver will inspect the vehicle together after the charter. If no issues are identified and all terms are adhered to, the bond will be returned, and the hirer must sign the bond return envelope provided by the driver.
• If any terms have been breached, the driver is within their rights to withhold the bond on the spot.

All vehicles are inspected before, during, and after the charter. Any damage or required repairs will be the sole financial responsibility of the hirer.

Standing, Dancing, and Movement on Party Buses

• Please understand that if you choose to stand or dance while the vehicle is in motion, you do so at your own risk.
• For safety reasons, it is strongly recommended that all passengers remain seated while the vehicle is moving.
• Where seat belts are provided, passengers are encouraged to wear them.
• Go Party Bus and Diamond Lounge accept no responsibility for any injuries sustained as a result of standing, dancing, or moving around the vehicle.
• All buses are equipped with first aid kits, and the driver is trained and available to assist in the event of an emergency.

Cameras / CCTV

• All Go Party Bus and Diamond Lounge vehicles are equipped with video recording devices.
• Recorded footage may be used as evidence in a court of law if required.
• All footage remains the sole property of Go Party Bus and Diamond Lounge.

Client Responsibility

• The hirer is solely responsible and liable for the actions and behaviour of all passengers in their group. If the hirer is unable or unwilling to manage problematic passengers, the driver has the legal right and duty to ask those passengers to exit the vehicle immediately, with the tour or charter continuing without them.
• Failure to comply with the driver’s instructions may result in termination of the charter, with no refund provided. Any expenses incurred by passengers in such circumstances will not be reimbursed by Go Party Bus or Diamond Lounge under any circumstances.
• By booking this service, the hirer accepts full responsibility to ensure all guests are made aware of the Terms and Conditions. The hirer will be expected to enforce these conditions on the day of the charter, with failure to do so potentially resulting in loss of bond and/or termination of the charter.
• Please note:
  The hirer must nominate a responsible lead guest to count the number of passengers boarding and alighting at each stop. It is the responsibility of the lead guest and hirer to ensure that all passengers are accounted for and on the bus at every stop.

Departure Time, Overtime & Destination Changes

• All Go Party Bus and Diamond Lounge Limocoach bookings are for set time slots.
  If passengers fail to board within 15 minutes of the agreed departure time, the bus will depart without them.
  • A $50 fee per 15 minutes, and $50 per additional half hour thereafter, may be applied for delays.
• If passengers fail to reboard the bus during a tour, the client or lead guest must decide whether to wait within a maximum of 15 minutes.
  After this time, the driver must depart. Go Party Bus and Diamond Lounge will not be responsible for passengers who fail to board at the agreed time and it will be the passengers’ responsibility to arrange alternative transport at their own cost.
• If a wine tour, pub crawl, or transfer runs over time by more than 20 minutes, Go Party Bus and Diamond Lounge Limocoach reserve the right to withhold:
  • $50 on all party buses
  • $150 on limo coaches
• If you wish to change your drop-off location from the original booking, this must be requested at least 1 week prior to the event.
  Changes made on the day of the charter may incur additional charges.

Bus Requests / Driver Requests

• If you request a specific bus colour, we will make every effort to provide that bus; however, unforeseen circumstances may prevent this. In such cases, an alternative bus colour will be supplied.
  All our buses come equipped with the same features and level of service.
• If you request a specific driver, please understand that due to scheduling or other unforeseen factors, we cannot guarantee the requested driver at all times.
  All our drivers provide the same high-quality, friendly service you expect.
• If you book a 45-seater bus but your group size decreases and you wish to request a smaller bus, we will happily accommodate this if a smaller bus is available. Otherwise, the full amount quoted for the originally agreed bus size remains payable.
• Go Party Bus and Diamond Lounge reserve the right to allocate buses according to operational needs. For example, a 45-seater bus may be assigned to complete a booking for a smaller group (e.g., 21-seater booking) at no extra cost. Diamond Lounge vehicles may also be used as substitutes without additional charges.

Pub Crawls

• After paying your deposit, the next step is to choose the venues you and your group wish to attend.
• We cannot arrive at venues without a prior booking, as the bus may be refused entry or turned away.
• We recommend exchanging contact numbers with your driver on the night to assist with communication when the group is ready to depart.
• Please note that due to traffic or council regulations, some venues cannot be accessed directly by the bus. In such cases, the driver will drop you at the closest permitted location.
• All passengers must carry valid ID, be over 18 years of age, and adhere to each venue’s dress code.
• Go Party Bus and Diamond Lounge take no responsibility and provide no refund for patrons refused entry to venues for reasons such as intoxication, antisocial behaviour, or any other reason deemed valid by the venue.
• Patrons refused entry will not be permitted to continue the pub crawl, and the driver may refuse to continue service for those individuals.
• Go Party Bus and Diamond Lounge accept no liability for the actions of any patrons or members of the public, including any loss or damage to property, injury, or death caused to any patron.

Pub Crawl Deals

• All deals, gifts, and VIP entries are the sole responsibility of each venue to honour.
• Each venue may have specific deals or arrangements that the organiser must discuss directly with the venue’s bar manager, if applicable.
• Drivers do not hold vouchers or detailed information about these deals; all relevant information will be provided in your confirmation email.
• Go Party Bus and Diamond Lounge will not be held responsible if a venue fails to uphold its agreement for any reason. No refunds or compensation will be issued in such cases.
• These deals are agreements directly between the hirer and the venue, and it is the hirer’s responsibility to understand what offers are available at each venue.
• Go Party Bus and Diamond Lounge operate under local government laws and guidelines regarding set-down and pick-up locations for pubs and clubs. Please be aware that you may not be dropped off directly in front of certain venues due to these regulations.
• We make bookings with agreed venues on your behalf from our approved venue list.
• Any venues not on our approved list must be booked by the hirer prior to the tour.

Wine Tours

• Every venue you plan to attend requires a booking. Buses will be turned away without confirmed bookings.
• As the hirer, you are responsible for your guests throughout the entire day.
• If a group is refused entry to any venue, Go Party Bus and Diamond Lounge reserve the right to terminate the charter immediately and taken directly to the final destination, with no refunds provided.
• Any fighting or antisocial behaviour on board Go Party Bus vehicles will not be tolerated and will result in termination of the charter.
• Your group will likely share venues and surroundings with other families and groups. It is the hirer’s responsibility to ensure the group behaves appropriately 
• If a venue requests that the group leave, the hirer must ensure that all members of the group depart the venue promptly.
• Any damage or theft occurring at venues is the responsibility of the hirer, who must cooperate by providing relevant information if such incidents occur.
• Go Party Bus and Diamond Lounge reserve the right to pass on details of groups involved in any incidents to the relevant parties and accept no liability for damages or theft caused by groups while on charter.

Breakdowns & Delays

• Go Party Bus and Diamond Lounge provide journey time estimates in good faith but do not guarantee arrival or completion times. We accept no liability for any loss or inconvenience caused by delays during the journey.
• Delays may occur due to traffic, roadworks, delays from previous groups, cleaning of unpleasant conditions, festival traffic, or acts of nature. Drivers will do their best to inform clients of any delays but Go Party Bus and Diamond Lounge will not be liable for refunds or discounts resulting from these factors.
• We reserve the right to change vehicles in the event of breakdowns or unforeseen circumstances. If an alternative vehicle is provided, no refunds will be given, although compensation may be considered on a case-by-case basis.
• Go Party Bus and Diamond Lounge take no responsibility for loss of VIP entry deals or door charges if you or your group do not arrive on time at the designated venues arranged by us.

School Balls

• Go Party Bus and Diamond Lounge charge for school balls on a per person basis, with a minimum number and cost stated in the quote. This policy is non-negotiable.
• A photo stop is included with all school ball bookings; however, the location is dependent on the ball venue:
  • For balls in Fremantle, the photo location will be Monument Hill. Due to traffic and timing, Kings Park is generally not feasible.
  • For balls in Joondalup, photo locations will be in the northern suburbs, such as beachside locations or Botanic Golf. Kings Park is not possible due to travel time and traffic.
  • For balls in the city, locations such as Kings Park, Queens Park, South Perth Foreshore, and surrounding areas are suitable.
• 1.5 hours is allocated before the ball drop-off time, with 1 hour allowed for pick-up after the ball, depending on location.
• A maximum of 10 minutes is allowed for a clothes change stop 
• If the after-ball pick-up location is more than 15 kilometres from the change stop, additional charges will apply.
• No bags or belongings are permitted on or left on the bus/coach. Please arrange for bags to be transported separately by a parent or guardian.
• All cancellations require at least 7 days’ notice; otherwise, the full charter cost is payable.
• Once final numbers are confirmed 7 days prior to the ball, the balance price is final. Any changes after this date will not be eligible for individual refunds.
• Full payment must be received at least 1 week prior to the school ball — no exceptions.
• Strictly no alcohol is permitted to be brought on or consumed on the buses. If alcohol is found, the charter will be terminated immediately.

Passengers’ Property and Lost Property

• Go Party Bus and Diamond Lounge Limocoach accept no responsibility for the loss or damage of personal items on board during or after your event.
• All personal belongings (e.g., jackets, bags, phones) remain the responsibility of the hirer and passengers at all times.
• We kindly request that all personal items are removed from the vehicle at the completion of every journey.

65/75 Seater Bookings

• Once you have confirmed a booking for our 65-seater or 75-seater bus, the full quoted amount is due and payable, regardless of any reduction in passenger numbers on or before the day of the event.
• Please ensure you choose your bus size carefully before confirming your booking.

Air-Conditioning

• While we strive to accommodate all requests and provide the best service possible, please be aware that some of our vehicles are air-conditioned and others are not. Therefore, we cannot guarantee that you will receive an air-conditioned bus.
• To ensure airflow on non-air-conditioned buses, windows and roof hatches will be opened where possible.
• There is no cost difference between air-conditioned and non-air-conditioned buses.
• Please understand that during Perth’s summer months, despite the presence of air-conditioning, temperatures inside the bus can remain high—especially with large groups dancing. The air-conditioning systems on these vehicles (previously route buses) are typically designed to cool the cabin only 5-10 degrees below outside temperature. For example, in the Swan Valley where peak summer temperatures can reach 40°C, the cabin temperature may still be between 30°C and 35°C.
• As weather conditions are beyond the company’s control, we are unable to offer any compensation if the temperature inside the vehicle is uncomfortably warm for the reasons outlined.
• For wine tours and daytime pub crawls, we highly recommend organisers bring an iced esky stocked with sealed plastic water bottles for guests.
• If bringing an esky is not possible, please encourage guests to bring their own water bottles when boarding.